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FAQs
Experience The Art of Gifting
Is your product suitable for all hair types?
Yes, our Ayurvedic formulations are suitable for all hair types providing holistic hair care.
Are your products cruelty-free?
Absolutely, we are committed to being a conscious brand. Our products and ingredients are never tested on animals.
Do your products contain any harmful preservatives?
No, our products are free from harmful chemicals, toxins, parabens, sulphate, silicon, and quat components. We use natural, safe ingredients.
How often should I use your hair care products?
The frequency of use depends on your hair type and specific needs. Generally, our products are safe and suitable for regular use.
Are your products safe for color-treated hair?
Yes, our products are gentle and safe for color-treated hair, helping maintain vitality and health.
Can your products help with dandruff issues?
Absolutely, our formulations include Bhibitaki (Terminalia Bellirica) known for its anti-dandruff properties.
Are your products suitable for sensitive scalps?
Yes, our products are crafted to be gentle, making them suitable for individuals with sensitive scalps.
Ordering
Do I have to create an account to place an order?
No, you can place an order as a guest. But the rewards and benefits are available only after you log in.
How do I place an order on your website?
To place an order, simply browse our products, add desired items to your cart, and proceed to checkout. Enter your shipping details and payment information. Once confirmed, you'll receive an order confirmation via email.
How can I use a Gift Voucher on my order?
When you receive your gift voucher it's a good idea to register it to your account straight away. This will add the credit to your account immediately, ready for you to spend.
Shipping & Delivery
Do you ship internationally?
No, currently our products are available for sale in India.
When will I receive my order?
We strive to deliver all our orders / products in the fastest time possible. Depending upon your address, the delivery time may vary between 5-7 working days.
What happens if the product arrives damaged?
Rest assured, we will facilitate an exchange and coordinate a reverse pickup to swiftly address any product damage. This is subjected to an email from your end including images of damaged product sent to us within 24 hours at hello@bioaarogya.com
How can I contact customer support for assistance?
Feel free to reach out to our customer support team via email at hello@vedahabotanika.com or contact us @ 8591714297